Application Experience
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Overview Welcome to Xponent! This guide walks you through what happens after you sign up, what you receive, and the first steps to get your site live. Most of the technical work is handled for you: your job is mostly DNS, content, and getting to know your dashboard. What Happens After You Sign Up Within...
Overview Every plan includes access to our support team. This article explains the channels available, the response times you can expect per plan, and how to get the fastest possible resolution. How to Reach Us Channel Use for Available on Email ticket: su*****@********co.za All requests and questions All plans Contact Us form (inside your Xpulse...
Overview The Xponent Stack (inside Xvault) is our managed plugin library. Instead of sourcing, uploading, and licensing premium plugins yourself, you browse the library and request activation with a single click. Plugins are licensed by Xponent and included with your plan. 📌 Note: The Xvault plugin library is available on managed WordPress plans (the full...
Overview The XPulse dashboard is Xponent’s server health view: a simple, at-a-glance status screen that shows you how your site is performing, with clear health badges instead of raw technical data. 🚧 Coming soon: Client access to XPulse is currently in development. This article explains what you’ll see when it launches. Until then, monitoring is...
Overview Every premium plugin on your Xponent site is licensed by us and included in your plan. You never buy, renew, or track a single licence. This article shows what that stack would cost if you licensed every tool yourself at retail, so you can see the value your plan already covers. (Authoritative source: Hosting-Offering/Xponent-Target-Stack.md...
Overview Xponent hosting is priced as an X-rung (the box, licensed software, and automated maintenance) plus an optional Care+ add-on (the work we do by hand, on a capacity basis). That split is deliberate: you always see exactly what the infrastructure costs and exactly what human time you are buying. The X-Rungs: Hardware + Software...
Overview XPulse shows three informational metric cards alongside its alerts. These are read-only diagnostics: they describe your environment so you (and our team) have context when something needs attention. They never require action on their own. The Metric Cards Server Identity Displays the underlying server hardware and network identity for your records: the hostname and...
Overview When we hand over your site, you receive a Website Owner’s Manual: a single, plain-language document that captures everything you need to run your site with confidence. It is generated specifically for your site and your plan, and it is yours to keep. Think of it as the “everything in one place” reference: how...