Reading Your Server Health Dashboard (XPulse)

Overview #

The XPulse dashboard is Xponent’s server health view: a simple, at-a-glance status screen that shows you how your site is performing, with clear health badges instead of raw technical data.

🚧 Coming soon: Client access to XPulse is currently in development. This article explains what you’ll see when it launches. Until then, monitoring is active on our side: if something needs your attention, our team will contact you directly.

What You’ll See #

When XPulse goes live for clients, the dashboard will show:

Understanding the Health Badges #

• 🟢 Green: Everything is running normally. No action needed.
• 🟡 Amber: Something needs attention soon (e.g., disk usage climbing, a plugin update available). You’ll usually see a suggested action.
• 🔴 Red: Action required. If you see red, contact support immediately (or respond to our alert if we’ve already reached out).

What Happens Behind the Scenes (Right Now) #

Even before XPulse is client-facing, every Xponent site is monitored:

• Uptime checks every 15 minutes via Better Stack, with alerts routed to our team
• Automated backups on a schedule, verified after creation
• Security scanning: if a vulnerability is found, we act before it becomes an incident

The dashboard will simply make this visible to you.

What to Do While You Wait #

If you suspect an issue today, don’t wait for a dashboard: contact support via email (su*****@********co.za) or your plan’s channel. Include your site URL and what you’re seeing.

Related Articles #

• How to Contact Support & Response Times
• Understanding Your Care Plan: X1-X6 + Care+
• Getting Started with Xponent Managed Hosting